Scam Alert — Protect Yourself

We have been made aware of fraudulent websites and individuals impersonating our brand in order to take payments from customers. Please read the guidance below carefully before sending any payment.

1. Our only official website

vertexpeptidelab.com is our only official store. Any other domain, including look‑alike spellings, is not operated by us. Always check the address bar before placing an order or making a payment.

2. How we handle payment

We will only ever provide payment details after you have placed an order on this website, in response to that order. We do not approach customers first, out of the blue, asking for payment.

If someone contacts you claiming to be us and asks you to send money before you have placed an order, treat it as fraudulent.

3. Warning signs

• A website address that is spelled slightly differently from vertexpeptidelab.com
• Being contacted first and pressured to pay quickly
• Payment details that do not match the ones confirmed on your order
• Requests to pay a different person or account than the one we confirmed
• Prices that are dramatically lower than ours

4. Before you pay — verify

If you are unsure about any message, payment request or website claiming to be us, stop and contact us directly through our Contact page to confirm before sending anything. We would always rather answer a question than see a customer lose money.

5. Report it

If you believe you have been targeted by someone impersonating us, please get in touch via our Contact page with any details you have, so we can look into it and warn other customers.